One of the toughest things to do in sales is effectively stay in front of and keep in touch with your prospects. Studies have shown that it takes anywhere from 10-12 “touches” before the prospect will actually take the time to sit down and listen to your pitch. (Even then, most still aren’t ready to change from their current provider.)
So how do you effectively stay in touch with prospects without becoming a pest? And how do you do so in a way that will actually help the lead move down the sales funnel?
Value Marketing
Value Marketing is a concept I’ve developed where every interaction with a prospect (or even client for that matter) needs to bring value to their lives. The best way to do this is by creating (or even simply finding) effective content that will make your prospects’ lives happier or save them money. (If it doesn’t do one of those two things then you shouldn’t send the information over to your prospect. They won’t take the time to look at it, and you will just annoy them by trying to push useless information.)
Valuable Content
So how do you create valuable content? It’s not as hard as you might think. The best and easiest way is to pay attention to common questions your prospects have. These questions don’t have to be related to your product or industry. (In fact, you may even become more credible by sharing information that isn’t related to your product directly because you become more of a partner than a salesperson.)
Take those common questions and then find creative ways to answer them. For example, you can do video interviews with industry experts, create interesting emails, draft white papers or ebooks, generate infographics, or even post the information to a company blog.
Get It In Front Of The Prospect
The next important step is to get the information in front of your prospect. One of the best ways I have found to do this is by writing a personalized email with a note on why you are sending them the information. For example, you could say, “I was thinking about our conversation last week, and thought this information could be valuable.”
Be Consistent
Last but not least is the importance of consistency with your messages. You don’t want to inundate your prospect with information every couple of days. (We’ve all had this happen to us and it usually has a detrimental effect on our perception of the company.)
You also don’t want to spread the messages too far apart. If you do that the prospect might not even remember you or your company.
I like to send messages out about every 3 to 4 weeks. This doesn’t inundate the recipient, but still keeps me top of mind with my messages.